Discussion:
Photo Deluxe Home Edition
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F***@adobeforums.com
2005-11-03 20:34:52 UTC
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PD 4.0 tried reinstalling and that would not work. I had XP re-installed and everything else works fine when reloading except Adobe PD 4.0 Home Edition.

Error message shows:

16 bit Window Subsytem
C:\WINDOWS'\SYSTEM32'\AUTOEXEC.NT the sytem file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.

Help, Frank
W***@adobeforums.com
2005-11-04 00:59:18 UTC
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Sounds like a drive conflict as PDv4 (retail version) installs and runs just fine on WinXP (retail version, either full version or select FULL INSTALLATION with the upgrade CD). Try booting Windows in SAFE MODE and trying the install. Keep us posted!

Best regards,
Walt

"Life is a Zoo!"
<http://home.comcast.net/~lifeisazoo>

Way cool step by step PhotoDeluxe graphic tutorials
Steve Hague
2005-11-07 12:55:55 UTC
Permalink
Post by W***@adobeforums.com
Sounds like a drive conflict as PDv4 (retail version) installs and runs
just fine on WinXP (retail version, either full version or select FULL
INSTALLATION with the upgrade CD). Try booting Windows in SAFE MODE and
trying the install. Keep us posted!
Best regards,
Walt
"Life is a Zoo!"
<http://home.comcast.net/~lifeisazoo>
Way cool step by step PhotoDeluxe graphic tutorials
I tried installing it in SAFE MODE, but it made no difference. Could you
suggest anything else?
Thanks,
Steve.
Steve Hague
2005-11-06 10:41:25 UTC
Permalink
Post by F***@adobeforums.com
PD 4.0 tried reinstalling and that would not work. I had XP re-installed
and everything else works fine when reloading except Adobe PD 4.0 Home
Edition.
16 bit Window Subsytem
C:\WINDOWS'\SYSTEM32'\AUTOEXEC.NT the sytem file is not suitable for
running MS-DOS and Microsoft Windows applications. Choose 'Close' to
terminate the application.
Help, Frank
I have the same problem.
Steve Hague.
Steve Hague
2005-11-10 08:13:52 UTC
Permalink
Post by Steve Hague
Post by F***@adobeforums.com
PD 4.0 tried reinstalling and that would not work. I had XP re-installed
and everything else works fine when reloading except Adobe PD 4.0 Home
Edition.
16 bit Window Subsytem
C:\WINDOWS'\SYSTEM32'\AUTOEXEC.NT the sytem file is not suitable for
running MS-DOS and Microsoft Windows applications. Choose 'Close' to
terminate the application.
Help, Frank
I have the same problem.
Steve Hague.
And now I have the solution. Open the folder C:\WINDOWS\REPAIR and copy the
file 'Autoexec.nt' then paste it into the folder C:\WINDOWS\SYSTEM32
It worked for me.
Steve Hague.
J***@adobeforums.com
2005-11-19 21:36:43 UTC
Permalink
Hi,

I'm having the same problem, could you tell me how do I go to a safe mode when booting.

Thank you,

Joe
W***@adobeforums.com
2005-11-19 23:51:27 UTC
Permalink
This topic can be found in the Windows HELP (Start | Help) section. Here's what it says:

To start the computer in safe mode
You should print these instructions before continuing. They will not be available after you shut your computer down in step 2.
Click Start, click Shut Down, and then, in the drop-down list, click Shut down.
In the Shut Down Windows dialog box, click Restart, and then click OK.
When you see the message Please select the operating system to start, press F8.
Use the arrow keys to highlight the appropriate safe mode option, and then press ENTER.
If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.
Notes

In safe mode, you have access to only basic files and drivers (mouse, monitor, keyboard, mass storage, base video, default system services, and no network connections). You can choose the Safe Mode with Networking option, which loads all of the above files and drivers and the essential services and drivers to start networking, or you can choose the Safe Mode with Command Prompt option, which is exactly the same as safe mode except that a command prompt is started instead of the graphical user interface. You can also choose Last Known Good Configuration, which starts your computer using the registry information that was saved at the last shutdown.
Safe mode helps you diagnose problems. If a symptom does not reappear when you start in safe mode, you can eliminate the default settings and minimum device drivers as possible causes. If a newly added device or a changed driver is causing problems, you can use safe mode to remove the device or reverse the change.
There are circumstances where safe mode will not be able to help you, such as when Windows system files that are required to start the system are corrupted or damaged. In this case, the Recovery Console may help you.
NUM LOCK must be off before the arrow keys on the numeric keypad will function.

Personally, I just press the F8 key IMMEDIATELY prior to seeing the intial "Windows" logo during the computer startup.

Walt

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